WORKDAY VS. SERVICENOW:一个大变革

2021年10月17日 137649次浏览


每隔十年,企业软件就会发生一次重大转变。在20世纪70年代,公司购买了综合财务系统;在20世纪80年代和90年代,是ERP;现在是数字客户体验、数字员工体验和AI自动化的工具的狂野西部世界。

由于新冠疫情的肆虐,每个公司都在经历数字化加速转型。

当你深入了解正在发生的一切时,你会意识到公司现在想把一切都数字化。当然,还有产品和服务的数字化(通过移动照片处理保险索赔,客户采用数字钱包和先进的信贷服务,智能购物体验,在线娱乐和服务提供)。他们希望将员工体验数字化(招聘、入职、职业管理和远程工作)。他们还想使他们的后台办公数字化(财务、服务交付、合规性、移动性和税务)。

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Josh Bersin
World-Known Industry Analyst
Josh Bersin is a world-known industry analyst and founder of Bersin by Deloitte, leading provider of research-based membership programs in human resources (HR), talent and learning. “I am a global research analyst, public speaker, and writer on the topics of corporate human resources, talent management, recruiting, leadership, technology, and the intersection between work and life. I also advise a variety of HR and learning companies to help them align their products and services toward the needs of corporate buyers. I live in the San Francisco area, close enough to Silicon Valley to keep up with new technology and its impact on the business of talent.